Privacy Policy

1. Introduction

This Privacy Policy describes how MYNTEQ TRADE OÜ (registry code 12949784, Aia tn 5, 10111 Tallinn, Estonia), which manages the JETGOLD Belgium online store at /be ("JETGOLD", "we"), collects, uses, and protects your personal data.

We protect your privacy in accordance with the European Union General Data Protection Regulation (GDPR) and the Personal Data Protection Act.

2. What Data We Collect

We collect the following categories of personal data:

• Identification data: first name and surname, date of birth (if required by compliance requirements)
• Contact details: email address, phone number, delivery address
• Transaction data: order history, payment reference numbers, amounts
• Technical data: IP address, browser type, device information, cookies
• Communication data: correspondence with our customer support

3. How We Use Your Data

We process your personal data for the following purposes:

4. Cookies

Our website uses cookies to ensure the proper functioning of the site, analyze traffic, and improve user experience. You can manage your cookie preferences in your browser settings. Essential cookies, without which the online store cannot function, cannot be disabled.

Detailed information about the cookies used is available in our cookie notice on the website.

5. Data Sharing

We share your personal data only when necessary:

• Payment service providers — to process your bank transfers
• Postal and courier services — to deliver your orders in Estonia and the European Union
• Tax and supervisory authorities — when required by law
• Professional advisers — legal, accounting, and compliance advisers bound by confidentiality obligations

We do not sell your personal data to third parties. We do not transfer data outside the EU/EEA unless appropriate safeguards are ensured (for example, standard contractual clauses approved by the European Commission).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above, and as long as required by law:

• Order and transaction data: 7 years (accounting and tax obligations arising under Estonian law)
• AML/KYC data: 5 years after the end of the business relationship
• Marketing consent data: until consent is withdrawn
• Technical logs: 12 months

7. Your Rights

Under the GDPR, you have the right to:

• access your personal data and obtain a copy of it
• rectify inaccurate or incomplete data
• erase your data ("right to be forgotten"), subject to statutory retention requirements
• restrict processing in certain cases
• data portability — receive your data in a structured, machine-readable format
• object to processing based on legitimate interest
• withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us by phone at +372 504 1328 or by email.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit (TLS), secure server infrastructure, and access restriction allowing access only to authorized personnel.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always on this page. We will notify you of material changes by email or via a notice on our website.

10. Contact and Supervisory Authority

Data controller: MYNTEQ TRADE OÜ Registered address: Aia tn 5, 10111 Tallinn, Estonia Phone: +372 504 1328

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with:

• Estonia: Data Protection Inspectorate (https://www.aki.ee/en)

Seller Details

MYNTEQ TRADE OÜ · registry code 12949784 · VAT ID EE102029824
Address: Aia tn 5, 10111 Tallinn, Estonia
Phone: +372 504 1328 · Email: [email protected]