JetGold
WishlistCartAccount

Privacy Policy

1. Introduction

This Privacy Policy describes how MYNTEQ TRADE OÜ (registration number 12949784, VAT EE102029824, Aia tn 5, 10111 Tallinn, Estonia), operating the JetGold Estonia store at /ee ("JetGold", "we", "us"), collects, uses, and protects your personal data.

We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.

2. Data We Collect

We collect the following categories of personal data:

  • Identity data: full name, Emirates ID number or passport details (when required for KYC)
  • Contact data: email address, phone number, delivery address
  • Transaction data: order history, payment references, amounts
  • Technical data: IP address, browser type, device information, cookies
  • Communication data: correspondence with our support team

3. How We Use Your Data

We process your personal data for the following purposes:

  • Processing and fulfilling your orders — to deliver products and process payments
  • KYC and AML compliance — to verify your identity as required by applicable Estonian and EU law
  • Sending order confirmations, shipping updates, and invoices — to keep you informed about your purchase
  • Improving our website and services — to enhance your shopping experience
  • Responding to your inquiries — to provide customer support
  • Marketing communications — only with your explicit consent

4. Cookies

Our website uses cookies to ensure proper functionality, analyze traffic, and improve user experience. You can manage your cookie preferences through your browser settings. Essential cookies required for the store to function cannot be disabled.

5. Data Sharing

We share your personal data only when necessary:

  • Payment processors — to process your payments
  • Courier services — to deliver your orders within Estonia and the EU
  • Regulatory authorities — when required by Estonian or EU law
  • Professional advisors — legal, accounting, and compliance consultants bound by confidentiality

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above, and as required by applicable Estonian and EU law:

  • Order and transaction data: retained for the period required by applicable Estonian accounting and commercial law
  • KYC/AML records: 5 years after the end of the business relationship
  • Marketing consent records: until you withdraw consent
  • Technical logs: 12 months

7. Your Rights

Under the GDPR and Estonian data-protection law, you have the right to:

  • Access your personal data and obtain a copy
  • Rectify inaccurate or incomplete data
  • Erase your data, subject to legal retention requirements
  • Restrict processing in certain circumstances
  • Object to processing for direct marketing
  • Withdraw consent at any time for consent-based processing

To exercise any of these rights, contact us at mail@jetgold.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit (TLS), secure server infrastructure, and access controls limiting data access to authorized personnel only.

9. International Transfers

Your data may be processed on servers located outside the European Economic Area. When we transfer data internationally, we ensure adequate safeguards are in place in compliance with the GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always available on this page. Material changes will be communicated via email or a notice on our website.

11. Contact

Data Controller: MYNTEQ TRADE OÜ Address: Aia tn 5, 10111 Tallinn, Estonia Email: mail@jetgold.com Phone: +372 504 1328

Seller details

MYNTEQ TRADE OÜ · registration no. 12949784 · VAT EE102029824
Address: Aia tn 5, 10111 Tallinn, Estonia
Phone: +372 504 1328 · Email: mail@jetgold.com